Travel Policy Trends: 'Control' - What Does it Mean and Who Has It?

Travel professionals are playing an increasingly large and influential role in shaping and controlling business travel policy, aided by online booking tools and fueled by a growing focus on cost-saving efforts. This third annual study surveyed nearly 1,500 travel professionals in North America, Europe, Asia and Latin America to determine, for the first time ever, what "control" over travel policy means to them and how travel professionals are adapting to new and evolving business travel requirements..

Highlights include:

  • Who has the control over travel policy?
  • What "control" over travel policy means to travel managers
  • What travel managers are doing to adapt to new and evolving environments
  • How travel policy differs by company travel spend

(Members of GBTA have access to the most recent business travel research at no additional cost. Please visit the GBTA membership page to learn more.)

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