Personalization in Corporate Travel Lodging

Business travelers say loyalty and presonalization matter in hotel booking, and travelers are willing to share information for a personalized experience. This study examines the following:

• Hotel booking behavior
• Customization in booking
• Customization in loyalty
• Personalization in guest experiences and communication

Please complete the form to download this detailed infographic.

I agree to receive communications from GBTA and understand I may update my preferences at any time, or opt-out of communications from GBTA, as referenced in the Privacy Policy.