GBTA Business Traveler Sentiment Index™

The GBTA Business Traveler Sentiment Index™, in partnership with RoomIt by CWT, seeks to understand how business travelers feel about their travel experience and how those feelings affect their actual behaviors related to travel. The research identifies the key drivers of business traveler satisfaction while examining trip behaviors, experiences, preferences and challenges.

Topics covered in the infographic:

  • • Traveler Experience
  • • Trip Success and Meeting Business Objectives
  • • Travel Management Policy Friction
  • Technology for Business Travel


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